Live Chat Software
October 17 - 18, 2018 | ATLANTA, GA, USA

Joseph Arsenault

Senior Manager
Charter Communications

Currently Manager for Metrics Analysis with Time Warner Cable, supporting TWC’s corporate customer and network care initiatives.  As a Principle Analyst with AOL for ten years he was responsible for AOL’s Metrics/Targets Governance program, which included managing the implementation and utilization of AOL business and incentives metrics/targets throughout their worldwide Member Services organization. Prior to AOL for nearly ten years he was a NATO civilian employed at SHAPE/NATO organizations in Belgium, Germany, Luxembourg and the Netherlands as a project manager and analyst.  His papers have been selected for presentation at over fifty conferences.  He graduated from the University of Maryland and is an avid scuba diver

Check out the incredible speaker line-up to see who will be joining Joseph.

Download The Latest Agenda