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25th - 26th October, 2017 | Atlanta, GA, USA

Meet the Speakers

2016 Speakers Included

Speaker


Cox Communications
Stephanie Monroe
VP Sales & Retention Call Centers
Cox Communications
Cable & Wireless
Alvin Stokes
SVP Customer Experience
Cable & Wireless
T-Mobile
Peter Francis
VP Digital Customer Direct
T-Mobile
Verizon Enterprise Solutions
Richard Williams
Director Customer Experience
Verizon Enterprise Solutions
Soft-ex
Jim Seigler
VP Sales Americas
Soft-ex
Telecom Training Corporation
Melissa Harris
President and CEO
Telecom Training Corporation
IBM
Utpal Mangla
Partner, 'Cognitive & Watson' Competency Leader, Telecommunications, Media
IBM
Telus
David Garcia
Director Service Strategy
Telus
Intense Technologies
Hector Garcia
VP Americas
Intense Technologies
Comcast
Jared Schultheis
Executive Director, Digital Care
Comcast
Viva
Mario Murillo
VP Customer Operations
Viva
Orange
Philippe Andres
VP Group Marketing North America
Orange
Brite:Bill
David Brown
Creative Director
Brite:Bill
Maxcom Telecomunicaciones
Gabriel Moreno
Marketing Intelligence Director
Maxcom Telecomunicaciones
Cricket Wireless
Darrell Franklin
Director, Digital CX Strategy & Experience – Retention
Cricket Wireless
Nokia
Richard Crowe
Head of Customer and Network Operations Marketing
Nokia
Rogers
Sydney Levy
Director Strategy and Implementation, Operations
Rogers
VirtusaPolaris
Steve Reeves
Vice President - Communications Practice Lead
VirtusaPolaris
SpatialBuzz Ltd.
Leon Hardwick
Vice President, Global Sales & Marketing
SpatialBuzz Ltd.
Innovationbubble
Marija Bogic
Business Psychologist
Innovationbubble
Robert Rich
Robert Rich
Managing Director, Insights Research
TM Forum
At&T
Shane Ragland
Director of Customer Experience
At&T