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25th - 26th October, 2017 | Atlanta, GA, USA

Meet the Speakers

2016 Speakers Included

Speaker


Stephanie Monroe
Stephanie Monroe
VP Sales & Retention Call Centers
Cox Communications
Alvin Stokes
Alvin Stokes
SVP Customer Experience
Cable & Wireless
Peter Francis
Peter Francis
VP Digital Customer Direct
T-Mobile
Richard Williams
Richard Williams
Director Customer Experience
Verizon Enterprise Solutions
Jim Seigler
Jim Seigler
VP Sales Americas
Soft-ex
Melissa Harris
Melissa Harris
President and CEO
Telecom Training Corporation
Utpal Mangla
Utpal Mangla
Partner, 'Cognitive & Watson' Competency Leader, Telecommunications, Media
IBM
David Garcia
David Garcia
Director Service Strategy
Telus
Hector Garcia
Hector Garcia
VP Americas
Intense Technologies
Jared Schultheis
Jared Schultheis
Executive Director, Digital Care
Comcast
Mario Murillo
Mario Murillo
VP Customer Operations
Viva
Philippe Andres
Philippe Andres
VP Group Marketing North America
Orange
David Brown
David Brown
Creative Director
Brite:Bill
Gabriel Moreno
Gabriel Moreno
Marketing Intelligence Director
Maxcom Telecomunicaciones
Darrell Franklin
Darrell Franklin
Director, Digital CX Strategy & Experience – Retention
Cricket Wireless
Richard Crowe
Richard Crowe
Head of Customer and Network Operations Marketing
Nokia
Sydney Levy
Sydney Levy
Director Strategy and Implementation, Operations
Rogers
Steve Reeves
Steve Reeves
Vice President - Communications Practice Lead
VirtusaPolaris
Leon Hardwick
Leon Hardwick
Vice President, Global Sales & Marketing
SpatialBuzz Ltd.
Marija Bogic
Marija Bogic
Business Psychologist
Innovationbubble
Robert Rich
Robert Rich
Managing Director, Insights Research
TM Forum
Shane Ragland
Shane Ragland
Director of Customer Experience
At&T